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This policy was last updated and posted in 2020.

It governs the privacy policy of our Website, www.thewardpowellgroup.com, as owned and operated by The Ward Powell Group Inc.


SMS/MMS Messaging Consent and Compliance (A2P Section)


  • Our messaging practices are rigorously aligned with A2P compliance standards, ensuring lawful and responsible use of SMS/MMS messaging.


  • We use personal data primarily for user account management, service improvement, and relevant communication (offers, updates), as per A2P guidelines.


  • By providing your phone number, you consent to receive A2P compliant SMS/MMS messages from The Ward Powell Group Inc., including service updates, transactional information, and promotional content.


  • To receive messages, opt-in by providing your phone number via our platform with “START” or “SUBSCRIBE”. Opt-out at any time by texting “STOP”, following which you will receive a confirmation of unsubscription, in line with A2P requirements.


  • Messages, including service notifications, transaction updates, and marketing messages, adhere to A2P standards. Frequency is controlled and will not exceed one message per day.


  • Standard message and data rates apply, consistent with A2P messaging guidelines.


  • In compliance with A2P regulations, we do not solicit personal information via SMS/MMS from individuals under the age of 18.


  • We ensure the security of personal information received through SMS/MMS, protecting it against unauthorized access or misuse, in accordance with A2P and CTIA standards.


  • Some messages are sent using automated systems. Third-party providers engaged in messaging are bound by confidentiality and A2P compliance requirements.


  • Our messaging is in strict compliance with telecommunications and data privacy laws, and we regularly update our practices to maintain A2P compliance.


  • Alongside A2P, we align with CTIA guidelines, emphasizing user privacy, clear communication, and maintaining transparency in our data practices, thereby upholding consumer consent and the integrity of personal information.


  • For queries, contact us at ward@thewardpowellgroup.com. 


“Non-Personal Information” is information that is in no way personally identifiable and that is obtained automatically through your simple use of our Website with a web browser. ”Personally Identifiable Information” is non-public information that is personally identifiable and obtained in connection with providing a product or service to you. It may include information such as your name, address, phone number, and other related information you provide to us.


Our Commitment to Your Privacy

This Privacy Policy tells you what Personally Identifiable Information we may collect from you, how we may share this information, and how you can limit our sharing of your information.


The Ward Powell Group Inc. is committed to the security and privacy of all our clients. We take your privacy seriously, and we will work with you to ensure that you have an enjoyable experience, but that you do so in a safe and secure online environment.

The Ward Powell Group Inc. and its affiliates are committed to respecting your privacy and recognize the need for appropriate protection and management of your Personally Identifiable Information you share with us.

As a part of our commitment to your privacy, we support and adhere to the guidelines and practices adopted by the Direct Marketing Association Privacy Promise to American consumers. Accordingly, we have agreed to (1) provide customers with notice of their ability to opt out of information exchanges with other marketers; (2) honor customer requests not to have their information transferred to others for marketing purposes; and (3) accept and honor customer requests not to receive solicitations from any of our brands.

Links to Other Websites:

Our Website may contain links to other websites that are not under our control. These websites may have their own policies regarding privacy. We have no control of or responsibility for linked websites and provide these links solely for the convenience and information of our visitors. You access such linked Websites at your own risk. These websites are not subject to this Privacy Policy. You should check the privacy policies, if any, of those individual websites to see how the operators of those third-party websites will utilize your personal information. In addition, these websites may contain a link to Websites of our affiliates. The websites of our affiliates are not subject to this Privacy Policy, and you should check their individual privacy policies to see how the operators of such websites will utilize your personal information.


What Information We May Collect:

Generally, our customers and investors can visit our Website without providing or revealing any personal or Personally Identifiable Information.

We receive and store certain types of information whenever visitors interact with our Website. We may track the Internet domain address from which our visitors visit our Website and analyze this data for trends and statistics. Unless a visitor to our Website voluntarily provides Personally Identifiable Information to us, each individual customer remains anonymous.


We receive and may store certain Personally Identifiable Information that our visitors enter when visiting our website or provide to us in other ways.

For instance, we collect the information you provide to us when you place an order, register with us, send us an email, or call us. This information may include your name, social security number, address, telephone number, email address, birth date, gender, occupation, and other similar personal or preference data that you provide to us. It may also include information you submit about other people. Whether or not you provide such information to us is completely your own choice. However, your failure to provide such information may prohibit your ability to fully use our services.



Our Website may send a “cookie” to your computer. A cookie is a small piece of data that is sent to your browser from a web server and stored on your computer’s hard drive. A cookie cannot read data off your hard disk or read cookie files created by other sites. Cookies do not damage your system. We use cookies to identify which areas of our site you have visited, so the next time you visit the site, we can better personalize the content that you see on our Website. Most browser software can be set to reject Cookies. However, if you reject our Cookies, certain functionality on our Website may not work correctly or at all. We do not place Personally Identifiable Information in Cookies.


Web Beacons:

We may also use web beacons to collect Non-Personal Information about your use of our Website and the Websites of selected sponsors and advertisers, and your use of special promotions or newsletters.


The information collected by Web Beacons (a) allows us to statistically monitor how many people open our emails and (b) for what purposes these actions are being taken. Our Web Beacons are not used to track your activity outside of our Websites or those of our sponsors’. We do not link Non-Personal Information from Web Beacons to Personally Identifiable Information without your permission.


How We Use Your Information:

We use the personal and/or Personally Identifiable Information you provide for our internal purposes, such as providing you services, analyzing trends and statistics, and informing you of our new products/services (including those of our affiliates).

To serve you better, we may combine the information you give us online and information we receive from others. We use that combined information to enhance and personalize your experience with us, to communicate with you about our products and events that may be of interest to you, and for other promotional purposes.

Also, we may contract with third-party service providers to provide certain services for our business, such as processing your financial information to determine creditworthiness, credit card processing, computer system services, data management, or promotional services. We provide the information needed for these service providers to perform these services.


The information we provide may include some of our customers’ personal and Personally Identifiable Information. However, these service providers are not authorized to use any of the information we share with them for any purposes other than to provide services to us.


We may share information that we have collected with governmental agencies and other organizations assisting us in fraud prevention or for investigative purposes. We may do so when permitted or mandated by law; trying to protect against or prevent fraud; attempting to prevent unauthorized or improper transactions; or investigating fraud or improper conduct that has already taken place. In these instances, the information is not provided to these agencies or organizations for marketing or any other
unrelated purposes.


From time to time we may also market certain third-party services through our Website. Should you choose to accept an offer from a third-party, we will pass your relevant Personally Identifiable Information, including your name, postal address, and any other required information to that specific third-party.


Generally, we will only retain Personally Identifiable Information as long as needed to provide you with services. However, there may be times where due to the nature of services you requested, we may archive your Personally Identifiable Information for future use.


Finally, if some or all of the business assets of any our company are sold or transferred, we generally would transfer the corresponding information regarding our customers and visitors to the purchaser. We also may retain a copy of that information.


Changes to Your Information:


You may update your registered Personally Identifiable Information at any time. This includes your name, password, email, and postal address. You may also manage your mailing preferences and email formats.


If at any time you would like us to update your Personally Identifiable Information or remove you from our email or postal mailing lists, or if you need assistance with the modification of your information, send us an email with your request.



Exemptions from Privacy Policy:

Our Privacy Policy does not apply to any information you may send to us by email or instant messaging programs (i.e. AOL, Yahoo, etc.), as email and instant messages are not recognized as a secure communication forms.


As such, we request that you do not send any information, which you consider private, to us by email or instant message. Likewise, our Website has forums, message boards, and other posting areas that are open to the general public. Anything posted on such forums, message boards, or other posting areas will not be private in any fashion. As such, take special care in posting information, especially when you consider such information to be of a private nature.


Sponsors and Advertisers:

Sponsors or advertisers on our Website may use their own Cookies, Web Beacons or other online tracking technologies in the banner advertisements on our Website, in emails, special promotions or newsletters we send you. Some advertisers use companies other than our Website to serve their ads and to monitor users’ responses to ads, and these companies (“Ad Servers”) may also collect Non-Personal Information through the use of Cookies or Web Beacons on our Website. In certain situations, information collection may be facilitated by momentarily directing your browser to the website of an Ad Server or other third party acting on behalf of the sponsor, partner, or advertiser before re-directing your browser to its selected destination (e.g., back to our Website to show the ad, or to the advertiser’s website); this re-direction process will not be apparent to you.


We do not control these third parties’ use of cookies or Web Beacons, or how they manage the Non-Personal Information they gather through them. However, we do require sponsors, advertisers and Ad Servers who collect cookie or web beacon information through our Website to agree that they will not collect any Personally Identifiable Information from our Website without your consent. They must agree that they will not link any cookie or web beacon information collected by them on our Website to Personally Identifiable Information that they or others have collected in other ways or from other sites except as may be described in connection with a particular program.


Opting Out of Sharing Information:

You may opt out of future unaffiliated third-party disclosures of your information. Such opt-out will not affect disclosures otherwise permitted by law including but not limited to: (i) disclosures to affiliates, (ii) disclosures to third-party service providers who provide certain services for our business, such as credit card processing, computer system services, shipping, data management, or promotional services, (iii) disclosures to third parties as necessary to fulfill your requests, (iv) disclosures to governmental agencies or law enforcement departments or otherwise required to be made under applicable law, (v) previously completed disclosures to third parties, or (vi) disclosures to third parties in connection with subsequent contests or promotions you may choose to enter, or third- party offers you may choose to accept.


Protecting Your Child’s Privacy:

Our Website is not designed for use by anyone under the age of 18 (children), though we realize we may have users under this age. We do not verify the age of our users nor do we have any liability for verifying a user’s age. If you are under the age of 18, please seek the permission of a parent or guardian before placing an order. If you are a parent or guardian and believe your child is using our Website, please contact us. If children submit information to us and we know that the individuals submitting the information are indeed children, we will delete the information as soon as we discover it, we will not use the information for any purpose, and we will not disclose the information to third parties.


Our Email Policy:

Our affiliates and we fully comply with the federal CAN-SPAM Act. You can always opt out of receipt of further email correspondence from us. We will not sell, rent, or trade your email address to any unaffiliated third-party without your permission. We believe that your email address is personal and should be kept that way. We use your email address to provide better customer service, to facilitate your transactions with our third-party marketing partners, and to be able to inform you of the Internet offers and promotions from us or our affiliates.


Our Security Policy:

Because we all benefit from secure online environments, we have taken steps to build and manage a system that you can use with confidence. We use sophisticated encryption and authentication tools to protect the security of the Personally Identifiable Information that you share with us.

If sensitive data is collected through this Website, we will encrypt your Personally Identifiable Information before it travels over the Internet using industry standards for secure online transactions. The Personally Identifiable Information you provide to us is preserved behind a firewall, instead of being directly connected to the Internet. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. Once we receive your transmission, we have appropriate security measures in place within our physical facilities to protect against the loss, misuse, or alteration of the Personally Identifiable Information you have provided to us. We urge you to keep your password, if any, for our Website in a safe place and not divulge it to anyone. Also remember to sign off your account and close your browser window when you have finished your visit to our Website. This is to ensure that others cannot access your account, especially if you are sharing a computer with someone else or are using a computer in a public place such as a library or Internet cafe.


Changes to Our Privacy Policy:

From time to time, our privacy and security practices may change. If we modify our Privacy Policy, in whole or in part, to address these changes, we will indicate when such changes are made by changing the “Last Updated” date at the beginning of this Privacy Policy. Those changes will be effective as of the Last Updated date. The new policy will apply to all current and past users of our Websites and will replace any prior policies that are inconsistent. We may change or add to this Privacy Policy, so we encourage you to review it periodically.


Questions About Our Privacy Policy:

To help us improve our privacy and security policies and practices, please send us your questions and feedback using the Contact Us and Feedback forms on our Website.